Contact Employers

TELEPHONING EMPLOYERS
Remember that this is your first contact with your employer. You need to make a good impression! 
Do not text your employer.
 

Before you pick up the phone

Make sure you have all the information that you need:

• A copy of the placement letter
• The name of the person or department you need to speak to
• Your CV in case you are asked, it will help you talk about yourself
• Have a pen and paper ready
• Try to ring from somewhere private and quiet.
• Be prepared to speak to someone else or to leave a message on an answer phone.

While you are speaking 

• Speak clearly and confidently, you’ll be nervous but slow down!
• Remember to quote your correspondence.
• Be ready to spell out any unusual words, particularly your home address.
• Be prepared to talk about yourself and your skills and qualities.
• Make sure you know what will happen next:
• Where should I go on the first day and confirm the time?
• Who should I ask for?
• Have they invited you to go for an interview?
• Make sure you write down the date, time and place
• Thank the person you spoke to for their help and the opportunity to do work experience. 
   

If the person is not there

 

• Leave a message! 
• Make a note of what you will say and be clear about the next steps - such as when you are calling them back.
  Do not expect them to call you. 
• Try to be clear and concise - you only have one shot! 

 

Useful Documentation: